You may experience the following error message when attempting to access the WebParts tab in the AD Self-Service Suite Configurator:
After click OK to the dialog, The Dot Net Factory EmpowerID Suite Configuration stops working:
1. Open the AD Self-Service Suite Customizer by double clicking the shortcut on the desktop or clicking Start > All Programs > The Dot Net Factory > AD Self-Service Suite Customizer. In the AD Self-Service Suite Customizer window that appears, click on the SharePoint 2013 Patch button.
A message will confirm that the patch was successful.
2. Reopen the AD Self-Service Suite Configurator and click on the WebParts tab. The AD Self-Service WebParts Configuration section will appear, allowing you to install the AD Self-Service WebParts to SharePoint 2013.
For more information on AD Self-Service Suite please see the documentation.
Please feel free to contact us by e-mail at support@empowerid.com or by phone at (877) 996-4276 (Option 2) if you have any questions or concerns regarding this guide.
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