How to update the AD Self-Service Suite 3.5 - 3.7 license file

Verifying AD Self-Service Suite 3.5 - 3.7 is installed:

1. Open AD Self-Service Configuration from the Start Menu and click on the Administration Console tab on the left hand side. Click on the AD Self-Service Admin link that appears.

2. Once the AD Self-Service Suite Admin has loaded, under the About AD Self-Service section on the right hand side, confirm the Version number equals or is between 3.5.0.0 and 3.7.0.1.

Updating the AD Self-Service Suite 3.5 - 3.7 license file:

1. Open Internet Information Services (IIS) Manager. In the Connections pane on the left hand side, expand the Server node and click on Application Pools. In the Application Pools pane, right click the ADSelfService application pool and click Stop.

2. Open Windows Explorer and navigate to:
X:\Program Files\The Dot Net Factory\AD SelfService Suite\Settings

NOTE: If you have installed AD Self-Service Suite on a 64-bit operating system, replace any instance of

X:\Program Files
with
X:\Program Files (x86)

Replace X:\ with the drive letter where AD Self-Service Suite is installed.

3. Delete the License.xml and licenseHelper.xml files located in this directory.

4. Copy:

X:\Program Files\The Dot Net Factory\AD SelfService Suite\SettingsNew\licenseHelper.xml
to:
X:\Program Files\The Dot Net Factory\AD SelfService Suite\Settings

5. Copy License.xml from the e-mail sent to you by support and transfer it to the AD Self-Service Suite IIS server under the following directory:
X:\Program Files\The Dot Net Factory\AD SelfService Suite\Settings

6. Open Internet Information Services (IIS) Manager. In the Connections pane on the left hand side, expand the Server node and click on Application Pools. In the Application Pools pane, right click the ADSelfService application pool and click Start.

7. Open AD Self-Service Configuration from the Start Menu and click on the Administration Console tab on the left hand side. Click on the AD Self-Service Admin link that appears.

8. On the AD Self-Service Administration web page that appears, under the Configuration Tasks pane, click on the Global Settings tab.

9. In the License Configuration screen that appears, click on each of the AD Self-Service Suite modules you are licensed for and click Add Domain.

10. The License Domain section will appear. There are two ways to license AD Self-Service Suite: by the domain, and by the members of an Active Directory group.

License All will count every user account in your Active Directory domain against your Allowed Accounts total, including service accounts. The benefits of using License All is that it will allow everyone to use AD Self-Service Suite.

License group will only count the user accounts in the Active Directory group specified against your Allowed Accounts total, but it will also restrict the usage of AD Self-Service Suite to the members of the Active Directory group specified. If a new user is added to the domain, they will also need to be added to the Active Directory group directly (no nesting is allowed) before they will be allowed to use AD Self-Service Suite.

If you are licensing your entire domain, choose the License All radio button and click Save, then proceed to Step 11.

If you are licensing the members of an Active Directory group, choose the License Group radio button and click on the blue person icon.

On the search for users and groups window that appears, type in the name of the Active Directory license group you wish to use and click Search.

Click on the Search results entry to move it into Selected users and groups. Click the Save my selected items button to confirm.

11. A dialog box will appear indicating the license has been updated.

12. To validate the license, click the Validate button and confirm the number of Used Accounts does not exceed the number of Allowed User AD Accounts or Allowed ADAM and Other LDAP Accounts.

NOTE: If the number of Used Accounts exceeds the amount of Allowed AD User Accounts or Allowed ADAM and Other LDAP Accounts you will have a 30 day grace period to correct the license.

13. Repeat this process for any of the other remaining AD Self-Service Suite modules, such as ADWhitePages, ADPassword, or ADInfo. Each one needs to be licensed separately.

14. Repeat Steps 1-13 on any other AD Self-Service Suite servers you have installed. This includes SharePoint web servers that use the AD Self-Service Suite web parts.

For more information on AD Self-Service Suite please see the documentation.

Please feel free to contact us by e-mail at support@empowerid.com or by phone at (877) 996-4276 (Option 2) if you have any questions or concerns regarding this guide.

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